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Refund & Cancellation Policy

1. Cancellation Policy

Orders can be cancelled within 2 hours of placement. Once the order has been processed or shipped, it cannot be cancelled.

2. Return Eligibility

Since honey is a perishable food product, we do not accept returns unless the product is received in a damaged condition or is incorrect.

3. Damaged Products

If you receive a damaged or broken jar, please take a photo immediately and contact us at info.krishnanaturals@gmail.com within 24 hours of delivery. We will ship a replacement or issue a full refund.

4. Refund Process

  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method used during checkout.

For any queries regarding your order, please raise a ticket in your Account Dashboard.